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ICTehe
10-08-2013, 08:42 AM
Hi all,

I have a Dell xps 13, connected to a Targus ACP70EU, the Ethernet and USB ports are working but windows 8 don' t recognize the 2 monitors.

I have the latest software, and also update the firmwire. I have reinstall windows 8 also, then it work for a few days, and we have the same problem.

In the attach Files the result of the debug tool.

I hope you can help me whit this!

Thanks in advance:D

Laptop: Dell xps 13
Targus: ACP70EU
Monitors: Dell

TargusLevel3
10-08-2013, 06:57 PM
ICTehe,
It does appear that the associated drivers are up to date, or close enough, but there is a newer graphics driver available from Intel https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23106&lang=eng&OSVersion=Windows%208%2C%2064-bit*&DownloadType=Drivers. If Ethernet and Audio are working, but no the external graphics you may want to try it.
If this doesn't fix it, then have the dock exchanged for a replacement.
Regards, Kevin