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View Full Version : No DisplayLink Hardware found after update to Win8.1


jojo8897
10-26-2013, 10:36 AM
After the update from Win 8.0 to Win 8.1 the PC don't find the Targus Hardware. I've tryed everything is writen on your Homepage even the cleaning tool, i have cleaned the registry, reinstalled the Driver, but nothing works.
I have an Dell XPS 12 and an Targus ACP70EU

Here is wath the Support tool reports:
Pass: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed
Pass: Basic mode support
Warning: Device not attached

Anyone can help me?

jojo8897
10-26-2013, 02:06 PM
Logfile included :)

NickinVA
10-26-2013, 05:04 PM
We have the same laptop - I know what your problem is. Scroll down and find my post about changing the USB 3.0 drivers to Intel. I had the same symptoms, and that fixed my issue.

http://www.displaylink.org/forum/showthread.php?t=62153