USB3 to DVI on HP EliteBook 2570

[argera149]

Running Windows 7
Installed USB 3 drivers
Compatibility check passed

No display on 3rd monitor at all.

When detecting display
Display:
"Available display output on: Intel(R) HD Graphics 4000"

Multiple Displays:
"No display detected"

Then I chose try to connect anyway on: Composite

Display settings shows 3.Display Device on: Composite

If I choose extend desktop to this display, nothing happens on 3rd monitor.

Same problem with direct, or docking station.

Please help, thanks!

[argera149]

Also, already checked that services were running and not failing to boot correctly. And have tried using full DVI cable, and DVI to VGA cable.

[JamesH]

Hi,

Do you get this with all USB ports on your notebook?

Also do you get this with issue with the other VA2232 monitor connected to the adapter?

Thanks,
James

[argera149]

Good news! I uninstalled all the drivers and removed programs from add/remove programs. And reinstalled a little differently and now it works. When I first installed, windows started installing device drivers before I had a chance to install the display link core software.

So this time before plugging the device in I installed the software I downloaded from the site, then plugged device in and windows did the same thing installing the drivers on its own but this time, it worked. For some reason, I couldnt access my D:\ drive the first time I installed so I just let windows do the drivers on its own..

Anyway, thanks for the help. Looking forward to the new setup at work!!