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displaylinkarg
12-31-2013, 02:45 AM
Hi,

I can't get my laptop to go to sleep with the targus dock & displayport 7.5 software.

When I put the laptop into sleep mode, it will go to sleep, then turn right back on. I tried shutting off all "wake for sleep" functionality for all devices connected to the dock, however that did not work.

I unplugged the dock from the laptop, and the laptop goes into sleep mode normally.

I am running Win7 and an HP Envy 15 laptop.
Does anyone know how to fix this?

JamesH
01-18-2014, 11:49 PM
Hi,

Can you attach the logs from this tool when the issue occurs?
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James