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Jaume
01-02-2014, 01:44 PM
Hi I'm using a display link device and it recognises all the external elements except for the monitor. I followe all the intructions (unplugging and plugging again all cables) and installed the lest USB drives and drivers for the device.

Any idea how to proceed now?

JamesH
01-02-2014, 02:41 PM
Hi,

Please run through this guide:
http://www.displaylink.org/forum/showthread.php?t=896

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James