ACP70EU / Windows 8.1 / Sound comes and goes

[erikleirdal]

Hi,
My display link started behaving strange after upgrading to windows 8.1. Sound comes and goes. When it goes, I can disconnect/connect to get sound back at once.

Any idea how to fix this?

[JamesH]

Hi,

What are you playing audio through? A media player? A browser? Some other application?

Please run through these troubleshooting steps:
http://www.displaylink.org/forum/showthread.php?t=896

Does the audio randomly disconnect? Or after a specific event?

Lastly please attach the output from this tool:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James