X1 Carbon Dual Monitors - max resolution not detected

[kvietmeier]

Setup:
Belkin Dual Display USB 3.0 Dock
X1 Carbon
Windows 8.1
Displaylink Mgr - 7.5.52874.0

Question:
Is there a limitation on screen resolution when using 2 monitors?

When my ASUS PB278 27" IPS monitor is the only display connected through the Display port I can drive it at the max 2560x1440 resolution of the display. However, as soon as I connect my Acer X223W to the DVI port the Displaylink drivers reset the ASUS to 1920x1080. Kind of a bummer, I'd really like to use both of these monitors if I can and I'm hoping this is a configuration issue, or maybe there is another dock out there that supports this.

[JamesH]

Hi,

This behaviour is as designed in the current range of docks.

Products based on the forthcoming DL-3950 allow what you're after.

Thanks,
James

[kvietmeier]

When will these be on the market?

[JamesH]

Hi,

That's down to the OEMs to decide but I expect you'll see them appearing during Q2 2014.

I'd recommend contacting Targus about their forthcoming dock:
http://m.prnewswire.com/news-releases/displaylink-and-targus-announce-the-latest-usb30-dock-the-targus-acp7101usz-using-displaylinks-new-dl-3950-chipset-featuring-dual-2560x1600-resolution-239076761.html

Thanks,
James