Jayne
03-03-2014, 05:28 PM
Hello
I have a similar issue to Tom (http://www.displaylink.org/forum/showthread.php?t=62588) and am wondering the response from the member called TargusLevel3 in negreenfield's (http://www.displaylink.org/forum/showthread.php?t=62600) thread is relevant - hopefully my issue is somewhere in between and resolveable
Laptop: Acer Aspire7750G Laptop
Monitor: Samsung SyncmasterSA350
USB Hub: TargusACP51AUZ
Windows 7
I turned my laptop on after it being off for about 6 hours to find my Samsung monitor had the red light on indicating power and it was on, but no display.
I did notice at one stage a DisplayLink pop-up on the bottom RH side, but just closed it not realising it might be relevant as Ive never seen it before.
After a bit of testing which included bypassing the USB Hub, keyboard shortcuts for monitor displays, resetting windows, going back to a restore point, trying a new cable I decided the monitor was no longer working. I ruled out the USB hub when I was directly plugging the monitor into my laptop and ruled out the cable with trying a new cable.
One weird thing is that when I was trying to configure monitors and appearances in Screen Resolution it was picking up 3 monitors, one was called 1/2 and the other 3.
I connected my old Lenovo monitor so I could continue working today, and then after about 6 hours of use - it suddenly went blank as well and there was the DisplayLink pop-up on the bottom RH side again.
After a quick bit of research which determined it wasnt malware, I followed the installation instructions for DisplayLink and did a computer rest. Lenovo monitor now working.
So, Ive suddenly thought my monitor may not actually be broken (glad I didn't hastily trash it today), but alas it is still giving me a blank screen. The menu button works, it just flashes HDMI, Analog and then goes blank.
I have tried to download the latest DisplayLink software from the website, but havent proceeced as there was a pop-up for an incompatibility error leading to this webpage (http://displaylink.com/support/ticket.php?id=315). In my Windows Device Manager it says that the Targus USB Video (DisplayLink Display Adapter (02AA) is up to date.
My assumption with not having had a problem until today and it has been the first time I have seen the DisplayLink pop-up seems to suggest I start here.
What shall I do?
Thank you
Jayne
I have a similar issue to Tom (http://www.displaylink.org/forum/showthread.php?t=62588) and am wondering the response from the member called TargusLevel3 in negreenfield's (http://www.displaylink.org/forum/showthread.php?t=62600) thread is relevant - hopefully my issue is somewhere in between and resolveable
Laptop: Acer Aspire7750G Laptop
Monitor: Samsung SyncmasterSA350
USB Hub: TargusACP51AUZ
Windows 7
I turned my laptop on after it being off for about 6 hours to find my Samsung monitor had the red light on indicating power and it was on, but no display.
I did notice at one stage a DisplayLink pop-up on the bottom RH side, but just closed it not realising it might be relevant as Ive never seen it before.
After a bit of testing which included bypassing the USB Hub, keyboard shortcuts for monitor displays, resetting windows, going back to a restore point, trying a new cable I decided the monitor was no longer working. I ruled out the USB hub when I was directly plugging the monitor into my laptop and ruled out the cable with trying a new cable.
One weird thing is that when I was trying to configure monitors and appearances in Screen Resolution it was picking up 3 monitors, one was called 1/2 and the other 3.
I connected my old Lenovo monitor so I could continue working today, and then after about 6 hours of use - it suddenly went blank as well and there was the DisplayLink pop-up on the bottom RH side again.
After a quick bit of research which determined it wasnt malware, I followed the installation instructions for DisplayLink and did a computer rest. Lenovo monitor now working.
So, Ive suddenly thought my monitor may not actually be broken (glad I didn't hastily trash it today), but alas it is still giving me a blank screen. The menu button works, it just flashes HDMI, Analog and then goes blank.
I have tried to download the latest DisplayLink software from the website, but havent proceeced as there was a pop-up for an incompatibility error leading to this webpage (http://displaylink.com/support/ticket.php?id=315). In my Windows Device Manager it says that the Targus USB Video (DisplayLink Display Adapter (02AA) is up to date.
My assumption with not having had a problem until today and it has been the first time I have seen the DisplayLink pop-up seems to suggest I start here.
What shall I do?
Thank you
Jayne