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alial9389218
04-09-2014, 06:25 AM
Hi,

I've installed the DisplayLink USB graphics software for my new Dell XPS 13 (with Targus USB 3.0 Superspeed docking station), and I keep getting the following error for the network adapter - DisplayLink Network Adapter NCM #3:

"This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful."

It's a new install of Windows 8.1 (i.e. not an upgrade from Windows 8) and I've tried uninstalling and reinstalling (together with the cleaner program) several times but without success.

I have also had this same dock working with an older XPS 13 with Windows 8 and 8.1, with no issues.

Would appreciate your help. Support log attached.

Thanks,

Ali

alial9389218
04-12-2014, 07:13 PM
Full system reset and reinstallation of the DL software seems to have done the trick. Not the best solution, but there you go...