screen remains blank for high resolutions

[talior]

Hi,

I am using U-740 USB 3.0 to HDMI adapter, and I encounter a problem:
When setting the screen resolution above 1440x900, it remains blank (sometimes the screen is displayed and flashes every few seconds but usually it just remains blank).
Maximum screen resolution is 1680x1050, and works well when not using the DisplayLink adapter.
The adapter is connected to the screen via a DVI connection.

Details:
Operating System: Windows 7 64bit
Main screen: ViewSonic VX2237WM
Screen connected to DisplayLink adapter: ViewSonic VX2240W
Main Graphics Adapter: Intel HD Graphics
Graphics Adapter driver version: 10.18.10.3496
DisplayLink Display Adapter 4301 (shown in Device Manager details)
USB 3 adapter driver version: 7.6.55049.0

logs are attached

Can you please help?

[talior]

Any update? I have just installed the latest version and it still occurs

[JamesH]

Hi,

I'm checking on this now, will get back to you shortly.

Thanks
James