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faeterov
09-02-2014, 10:22 PM
Greetings!

Just bought a Targus USB 3.0 docking station (ACP71USZ). I have a Samsung Chronos np770z5e laptop (AMD 8870M), that I've used this last 2 months to play Starcraft II.

The problem is that Starcraft II crashes just after launching.
I get an error ID (11C1D1FA-3857-432F-AD05-2CA372CBBD81), but I believe the error is for reference purposes only inside of BLizzard.

Any thoughts or help would be appreciated.
faeterov
09-05-2014, 09:29 PM
Greetings!

Just bought a Targus USB 3.0 docking station (ACP71USZ). I have a Samsung Chronos np770z5e laptop (AMD 8870M), that I've used this last 2 months to play Starcraft II.

The problem is that Starcraft II crashes just after launching.
I get an error ID (11C1D1FA-3857-432F-AD05-2CA372CBBD81), but I believe the error is for reference purposes only inside of BLizzard.

Any thoughts or help would be appreciated.

This is what I've done/learned in sequence
1. Reinstalled Starcraft 2: no luck
2. Unistalled displaylink driver: Starcraft 2 runs perfect
3. Installed displaylink driver: Starcraft 2 runs perfect
4. Connected de targus/displaylink dock station: game crashes at splash screen
5. From this point on, it doesn't matter if the dock station is conected or not, the game will not go pass the splash screen
6. Unistalled drivers, game runs perfect again, then set up the game to run at windowed mode, installed drivers, conected dock, then the game will run ok.

But it's incredibly slow.... contacted targus and they said that it's a software problem, that they cannot take responsability, and that I should contact Displaylink =(.
JamesH
09-10-2014, 01:32 PM
Hi,

Can you try this tool?
http://www.displaylink.com/support/ticket.php?id=368

It enables you to disable DisplayLink software without uninstalling DisplayLink software.

Thanks,
James
faeterov
09-11-2014, 01:15 PM
Hi,

Can you try this tool?
http://www.displaylink.com/support/ticket.php?id=368

It enables you to disable DisplayLink software without uninstalling DisplayLink software.

Thanks,
James

Will try and tell you...
Also, using any of the drivers (beta or stable) I get a blank screen that lasts 1 second every now and then.

I have 2 external monitors (SAMSUNG LT22) that I use for excel/chrome, and sometimes the blank screen comes in the left monitor, sometimes in the right monitor, and sometimes in both monitors. It's like a glitch.