I've installed the software on my mac, but still cannot connect to the other screen

[chelseasparks123]

I have installed the Displaylink software onto my mac, however, I can still not get any picture to appear on the additional screen.

Any ideas what I need to do to make this work?

[Carlo]

We need more details to help: logs and the kind of product you are trying to use, make and model.

The log tool is at http://www.displaylink.com/support/ticket.php?id=269
You can attach the logs here or send them through http://www.displaylink.com/support/ask_question.php

Thank you,
Carlo

[delfresno]

I bought ASUS MB168B+b and my display is blank screen when i connect to MACPRO Late 2013.. I use YOSEMITE, ¿do you know any solution? I Sent display link log file created with tool, i can't find solution..Thanks!!