HDMI display detected as VGA

[xps18]

Hello,

I am using Windows 8.1 on a Dell XPS 18 pc. I bought an HIS Multi-View USB Portable Docking Station, and all functions well except for this issue.

When I plug an HDMI display into the unit, it is detected as a VGA display. If I hook the same display up via the VGA connection, it displays as it should. However, every time I use HDMI, the display is detected as VGA.

I am using the latest version of the DisplayLink software. How do I fix this?

[Wim]

Where is it showing as a VGA monitor? Can you provide a screenshot?

Wim

[xps18]

When the HDMI display plugs in, and I right click the DisplayLink icon in the taskbar then select Video Settings, a screen pops up with a drop down bar. If you click the drop down, display number 1 is the integrated display, display number 2 is detected as (vga), not hdmi.

I should also say that the adapter tries to send a signal to the HDMI monitor, but obviously it does not display because it is sending the wrong signal.

When this same HDMI monitor is unplugged and replugged in via a VGA cable, it displays correctly.

[xps18]

Here's the screenshot.

[xps18]

Anyone have thoughts on this?