DisplayLink Display Adapter issue on Win 8.1

[molo]

duplicate thread after "invalid post" issue ...

sorry :(

[molo]

Hi,

I'm having issue with my USB 2 Display Adapter on Windows 8.1 (model WS-UG17D1)

I tried different drivers version, 7.4, 7.6, 7.7M4
and the one provided through Windows Update and they all do the same :

When I plug the adapter, the led switch on for about 1/4 of second before switching of and then, nothing...

The device is properly recognized under Windows devices management
I tried different USB ports on different controllers (USB 2 and 3)
I tried different USB cables
I tried to uninstall and reinstall properly each driver version
I even tried to format and reinstall Windows from scratch

And also tried the "DisplayLinc cleaner tool" before reinstalling last version (as described on the website (http://www.displaylink.com/support/ticket.php?id=346))
and the "HOWTO: Debugging issues on Windows with DisplayLink (http://www.displaylink.org/forum/showthread.php?t=896)"

Still the same issue.


The computer is a laptop (HP 8570p) and you can find the log from "DisplayLink Support Tool 1.0.0.22" attached.

Any help would be really appreciated.
Thanks

[molo]

I also tried to update video drivers (latest from manufacter ... HP)
and to uninstall them to install the WDDM from Windows Update

-> same issue

[Wim]

Hi,

I'm having issue with my USB 2 Display Adapter on Windows 8.1 (model WS-UG17D1)

I tried different drivers version, 7.4, 7.6, 7.7M4
and the one provided through Windows Update and they all do the same :

When I plug the adapter, the led switch on for about 1/4 of second before switching of and then, nothing...

The device is properly recognized under Windows devices management
I tried different USB ports on different controllers (USB 2 and 3)
I tried different USB cables
I tried to uninstall and reinstall properly each driver version
I even tried to format and reinstall Windows from scratch

And also tried the "DisplayLinc cleaner tool" before reinstalling last version (as described on the website (http://www.displaylink.com/support/ticket.php?id=346))
and the "HOWTO: Debugging issues on Windows with DisplayLink (http://www.displaylink.org/forum/showthread.php?t=896)"

Still the same issue.


The computer is a laptop (HP 8570p) and you can find the log from "DisplayLink Support Tool 1.0.0.22" attached.

Any help would be really appreciated.
Thanks

The problem you have is covered in this article:

http://www.displaylink.com/support/ticket.php?id=324

Wim