PDA

View Full Version : 2.4b2 - minimizing Photoshop CC crashes WindowServer


luckman212
06-09-2015, 10:25 PM
Having an issue now that I am pretty sure was NOT a problem before installing 2.4b2. The problem is that I can't minimize Photoshop CC. Every time I hit the minimize button, WindowServer crashes and I get logged out immediately. If you tell me how to save a debug or diagnostic log I can do that...

Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64

Mac Mini 10.10.3 (14D136) - 16gb RAM

DisplayLink 2.4b2

update: installed 2.4 final 7/3/2015, still crashes when minimizing :(

Carlo
06-11-2015, 08:01 AM
Hi Luckman,

Photoshop CC is great to reproduce this issue thank you for the hint.
We've reproduced this issue with both 2.4b1 and 2.4b2 and many other intermediate SW builds. As for all WindowServer crashes when a configuration shows this, it's pretty well reproducible. But even on the same system with the same driver version a subsequent installation may not show the issue.
Hopefully this good reproduction will give us more hints, we're also discussing the issue (again) with Apple at WWDC.

Best regards,
Carlo

luckman212
06-14-2015, 03:11 PM
I actually had this happen with iTunes today as well. Crashed and logged my session out ... I lost some work :(

Would I be helpful for me to send debug logs with the Log Tool ?

Carlo
06-15-2015, 04:39 PM
I actually had this happen with iTunes today as well. Crashed and logged my session out ... I lost some work :(

Would I be helpful for me to send debug logs with the Log Tool ?

That won't be necessary, we have a good reproduction and can gather all the information here.
It really looks like a Window Server bug, pushing again with Apple development.

Kind Regards,
Carlo

luckman212
07-04-2015, 07:15 PM
Has there been any progress on this? Just lost another ~2 hrs of work because of unsaved files and a WindowServer crash when minimizing the iTunes window. I'm running 10.10.4 now. :( I know this is an Apple bug (?) but it's a real doozy.