PDA

View Full Version : Dell D3000 Only partially functioning after upgrade to windows 8.1


confusedXPS
06-11-2015, 05:10 PM
Hello!

Short time lurker, first time poster, so please excuse any missteps on my part.

I have a dell XPS 15 L521X from mid 2012 with a D3000 displaylink adapter. Everything was working fine until windows forced an upgrade from windows 8 to windows 8.1.

After this update the HDMI out and Ethernet ports on the displaylink adapter ceased to work. The USB ports still work, but if I plug in an Ethernet cable I get no signal to the laptop, and the monitor doesn't seem to recognize any input signal.


I have reinstalled the newest displaylink driver to no avail.

Any help is much appreciated.

Thanks!

Kubam
06-22-2015, 11:42 AM
Hello confusedXPS,
thank you for contacting us.

Please follow this article and let us know about the results:
http://www.displaylink.org/forum/showthread.php?t=896

If the issue still persist please attach log files as described at the bottom of the article.

BR,
Kuba

confusedXPS
06-23-2015, 06:27 PM
I have go through the steps with no change, I have also attached the log files.

Thanks!

2345