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jjexy
08-10-2015, 07:11 AM
Hello
I got a UNITEK USB 3.0 display adapter connecting to my computer last week. It automatically installed me a displaylink 7.7M and I had a " Incompatible display driver" message. So I update all graphic card driver and displaylink 7.9M. There was no more error messages, nevertheless, I still cannot get any signal out from the adapter.

JamesH
08-10-2015, 04:38 PM
Hi,

Can you try running through the first section of this FAQ:
http://support.displaylink.com/knowledgebase/articles/679177-troubleshooting-software-installation-upgrade

Thanks,
James

jjexy
08-11-2015, 06:07 AM
Hi,

Can you try running through the first section of this FAQ:
http://support.displaylink.com/knowledgebase/articles/679177-troubleshooting-software-installation-upgrade

Thanks,
James

Thanks for the reply, but it is not helping...
I noticed during driver installing, there are two USB3.0 display devices requires for the driver and only one of them is successful installed.

jjexy
08-12-2015, 11:06 AM
I tried to solve the problem again today. It seems that the displaylink connected monitor is not detected by the computer.

Any thought?