Computer freezes when reconnecting to Targus Dock

[steven.doig]

A Toshiba Portege Z30-A laptop is connected to a Targus Dock.

If we keep the laptop connected to the Targus Dock, and put the laptop to sleep, and wake it up, the laptop sometimes freezes.

If we turn the docking station off, disconnect it from the laptop, put the laptop to sleep, wake the laptop up, connect the docking station, turn the docking station on, sometimes the laptop freezes.

The laptop is running Windows 7 SP1, and version 7.7 of DisplayLink software.

Any suggestions on how to proceed in troubleshooting this are welcome.

[JamesH]

Hi,

Could you reply with the output of this tool attached?
http://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-issues-to-displaylink

Thanks,
James