Windows 10 and Targus Docking Station Issue

[rsenio]

Mines always been somewhat ok, until I started running Windows 10. If I take my laptop away from the office and come back and plug into the Targus it takes 3-4 power cycles of the dock before everything starts to act normal again. I don't often have to reboot the laptop to get it to work, but the dock needs to be powered down and turned back on a few times.

When I know it isn't going to work the monitors power up and show my back ground....for 10-15 seconds and then one monitor will just show green and the other pink....literally the whole screen.

[rsenio]

Similar to what I have been reporting as well. If I leave the office and unplug my doc....then return it takes 4-5 tries to get the external monitors to stay working. This usually involves power cycling the doc multiple times, unplugging the USB from the laptop....crossing fingers.

[JamesH]

Hi,

I've moved your posts out of other threads so I can focus on it separately.

Can you attach the output of this tool?
http://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-issues-to-displaylink

Also could you advise what the model and item number is of your dock? It should be on a label on the bottom of the dock.

Thanks,
James