Ethernet stopped working

[Andrew D]

I have Plugable USB 3.0 docking station which has been working beautifully with Windows 10 for months, but from yesterday the ethernet connection does not work. (Its fine if I plug the ethernet cable direct into laptop, so its not a cable or router issue). I have reinstalled the software, updated network adapter driver to latest and it still doesn't work. I have run the diagnostic tool and it says system is compatible. Log file attached.

Can anyone help?

[AlbanRampon]

Hello Andrew,
In some cases, there are issues with Ethernet driver updates through Windows 10.
Drivers can either get corrupted or just not found.
In your log, I can see some USB issues relating to the Ethernet indeed.
When you removed the software to reinstall it, have you used the End User Cleaner utility?
If not, please have a look at the following article: KB678310: DisplayLink Ethernet or Audio drivers are not loading after upgrading to Windows 10 (http://support.displaylink.com/knowledgebase/articles/678310-displaylink-ethernet-or-audio-drivers-are-not-load)