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View Full Version : No 4k display works through D3100 on Dell XPS15 Windows 10


Billdjohnson
12-04-2015, 12:09 AM
I am able to attach my Vizio 4K TV directly to the XPS15 laptop and it runs with 4k resolution, however, I get no display when connecting to the TV from the D3100. It claims there is a VGA monitor attached, but none of the resolutions (all non-4k) produce any output.

I am attached to the D3100 via the USB 3.0 cable that came with the D3100.
I am running Windows 10.
I have installed and reinstalled latest drivers, including running the clean-up tool.

I also tried with the DisplayPort to another monitor, and got the same issue, so I don't think it's specific to the Vizio. I basically have no display support through the dock.

Anyone able to help?

AlbanRampon
12-08-2015, 11:06 AM
Hello Bill,
Could you create a tech support ticket with your logs to be investigated?
Here is how: How can I report Windows installation issues to DisplayLink? (support.displaylink.com/knowledgebase/articles/544810-how-can-i-report-windows-installation-issues-to-di)
Thanks,
Alban