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View Full Version : Issues with OSX 10.8.5/Driver v2.5/Flashing & cannot run two monitors simultaneously.


sonofdrcross
02-17-2016, 11:13 AM
Hi Guys

Recently purchased a DisplayLink device (http://www.amazon.co.uk/gp/product/B013EKWQX6?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00)and I still haven't figured out how to run two displays without issue..

I installed driver v2.5 and bought brand new cabling over the weekend.
When I boot up the MacBook Pro with the doc attached both monitors will start flashing on and off intermittently..

Monitors:
LG-24EA53VQ - Connected via HDMI port
HP Compaq LA2306x - connected via DVI (tried single link and dual link with same behaviour)

Is there any advice anyone can offer on this?

Is there a stable release you have had success with for Mountain Lion?

I'm able to get one monitor running stably without the other connected

I've posted a video of the behaviour here (https://youtu.be/_-fAB1_dhJ0)and I can provide .edid and log files if needed.

Many thanks in advance..

Tom

Carlo
02-18-2016, 11:50 AM
Hi sonofdrcross,

Thank you for the video. Judging by the behaviour the issue seems to be on the device side. Could be a firmware issue or a hardware one.

We really need the complete logs to say anything more. Please follow the instructions here: http://support.displaylink.com/knowledgebase/articles/755301-how-to-report-mac-os-x-issues-to-displaylink

Best regards,
Carlo

Carlo
02-18-2016, 02:16 PM
OK we have the logs thank you.

Will reply to your ticket first.

Regards,
Carlo