D1000 on Dell XPS 13

[cmoyersABS]

The two external monitors freeze a couple times a day but the built in display on the laptop does not. The only thing that fixes it is unplugging the D1000. I've updated the firmware, run a Dell Command Update and manually updated drivers as well. I've tried the steps in the article for troubleshooting too. Can anyone help with this?

[AlbanRampon]

Hello,
Your computer is working on two versions of our drivers.
- Please disconnect the device and keep it disconnected,
- Remove DisplayLink software,
- Reboot,
- Download 8.0 M2 driver from our website (http://www.displaylink.com/downloads/file?id=692),
- Install 8.0 M2 driver after having disconnected the network (to avoid your computer fetching an older version on Windows Update when you first connect).
- Connect the device when requested,
- Wait for drivers to complete the installation,
- Reboot,
- Reconnect the network.

Should the issue persist, please include a new set of logs so I can see the new state your computer is in.

Kind regards,
Alban

[cmoyersABS]

I'm still having the same issue with this. Could there be a problem with using the D1000 and trying to run 2 external monitors plus the built-in display on the Dell XPS 9350? New scan attached:

[AlbanRampon]

Thank you very much for the new logs.
Your computer can driver more than twice that many displays comfortably.
The new driver seems installed properly, however I see USB errors which puts the device on hold.

Were the logs captured when screens were frozen or was the computer rebooted between the freeze and log gathering? I am trying to put the logs in context with real life events to make sure I look at the right time.
Would you please be able to use an alternative USB cable in a USB port in the opposite side of the laptop?
Kind regards,
Alban