View Full Version : Kensington Universal Multi-Display Adapter on Win10TH2
charger
09-20-2016, 02:24 PM
Hi, here are my logs...I've tried just about everything:
1. Uninstalled driver software
2. Upgraded driver software
3. Rebooted multiple times
4. Played around with extending/dupicating/Windows+P key,
Really frustatred but hoping someone can help.
Bret
Hi, here are my logs...I've tried just about everything:
1. Uninstalled driver software
2. Upgraded driver software
3. Rebooted multiple times
4. Played around with extending/dupicating/Windows+P key,
Really frustatred but hoping someone can help.
Bret
It looks like the installation of DisplayLink is not successful as I don't see the encoder engine running in the logs. Please try cleaning the installation as described below:
http://support.displaylink.com/knowledgebase/articles/724494-cannot-upgrade-or-uninstall-displaylink-software
It is probably also worth updating the Intel graphics drivers from here too:
https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors
Wim
charger
09-21-2016, 01:57 PM
OK...did it all as you described:
1. Uninstalled driver
2. Cleaned with tool
3. Reboot
4. Cleaned again
5. Installed latest Windows 10 8.2 drivers
6. Generated the logs
The log zip file is almost 25% larger...must be some new stuff to look at in the logs?
Bret
AlbanRampon
09-27-2016, 03:43 PM
OK...did it all as you described:
1. Uninstalled driver
2. Cleaned with tool
3. Reboot
4. Cleaned again
5. Installed latest Windows 10 8.2 drivers
6. Generated the logs
The log zip file is almost 25% larger...must be some new stuff to look at in the logs?
Bret
Hi Bret/Charger,
You are NOT using Windows 10 1607 as the title states so I'm going to move this to a new thread.
Please use the Cannot Upgrade procedure to remove the driver and reinstall them, making sure you reboot each time Windows asks. The DisplayLink Manager service doesn't seem to run as there is zero log.
Make sure you disable the anti-virus if you use any as it may be blocking the install
Kind regards,
Alban
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