AlbanRampon
10-05-2016, 05:48 PM
Bonsoir,
Unfortunately the Windows message is a bit misleading.
The older version of the driver was removed on purpose because it wasn't required anymore...
During the upgrade to a new Windows 10 version, what happens is the new OS is installed and then the content/drivers are migrated to the new OS.
The older driver was removed, but the new one was transparently installed by Windows Update. That's why, if you go to Device Manager, you will see 8.0.762 installed in your Graphics Adapters
The DisplayLink network adapter does not exist in Network_Statistics.txt but it exists in the Device Manager and you also stated seeing NCM.
This tells me the network adapter creation was blocked.
I would recommend you reinstall DisplayLink drivers making sure you don't have an anti-virus interfering with network adapter creation. Some endpoint protection software do this block but usually don't say anything!
To do this, you can use our cleaner (http://support.displaylink.com/knowledgebase/articles/724494-cannot-upgrade-or-uninstall-displaylink-software) and then either replug/install 8.0M2 from the setup.exe (http://www.displaylink.com/downloads/file?id=692).
Kind regards,
Alban
Unfortunately the Windows message is a bit misleading.
The older version of the driver was removed on purpose because it wasn't required anymore...
During the upgrade to a new Windows 10 version, what happens is the new OS is installed and then the content/drivers are migrated to the new OS.
The older driver was removed, but the new one was transparently installed by Windows Update. That's why, if you go to Device Manager, you will see 8.0.762 installed in your Graphics Adapters
The DisplayLink network adapter does not exist in Network_Statistics.txt but it exists in the Device Manager and you also stated seeing NCM.
This tells me the network adapter creation was blocked.
I would recommend you reinstall DisplayLink drivers making sure you don't have an anti-virus interfering with network adapter creation. Some endpoint protection software do this block but usually don't say anything!
To do this, you can use our cleaner (http://support.displaylink.com/knowledgebase/articles/724494-cannot-upgrade-or-uninstall-displaylink-software) and then either replug/install 8.0M2 from the setup.exe (http://www.displaylink.com/downloads/file?id=692).
Kind regards,
Alban