My Targus ACP70EUZ don't work

[Thisdavid]

My two computers don't recognize the device. It is stucked charging forever in the third installation step, called "first connect".

Link to log (https://drive.google.com/file/d/0B0B9YjAA-FJzZlAyT2syV3NnWFU/view?usp=sharing)

Can somebody help me? Thx in advance.

[AlbanRampon]

Hello,

This means the device is not present in the USB.
Please contact the manufacturer, Targus, for hardware support.
If the device is not seen by Windows, Windows will not try to fetch a driver for it as it didn't even know it's there and what it is.

Kind regards,
Alban