atul
01-06-2017, 12:05 PM
Hi,
I'd be very grateful if someone/ anyone can help me please ...
1. I have a triple-head display on 3 identical lenovo monitors using 2 DVI outputs from graphics card and 1 DisplayLink USB to DVI adapter.
2. Till a few days ago it was all working fine on Xubuntu and AFAIK all distribution & package updates applied, ie kernel was probably 4.4.0-57 and os was probably 16.04.
3. System crashed ... reinstalled using same media as the original install for the Xubunut iso.
4. Re-installed the same DisplayLink driver v 1.1.62 but when I tried to use the 3rd monitor (applications > settings > display) it kept saying monitor disabled.
5. Tried several solutions but the furthest I can get is ... "XRandR failed: XRandR returned error code 1: xrandr: Configure crtc 2 failed"
I've tried all the commands/ steps below but no luck.
The oddest looking thing to me is that the monitor is recognised as "DVI-I-1-3" but IIRC it used to be something like "DVI-1-3" (and none of the references I googled said anything about "DVI-I-xxx").
thanks in advance
Atul
##### xrandr --listproviders
Providers: number : 2
Provider 0: id: 0x54 cap: 0x9, Source Output, Sink Offload crtcs: 2 outputs: 3 associated providers: 1 name:ATI Radeon HD3870 @ pci:0000:01:00.0
Provider 1: id: 0x4ed cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
##### xrandr --setprovideroutputsource 1 0
##### modprobe udl
##### dmesg | egrep -i displaylink
##### xrandr --current
##### xrandr --output DVI-I-1-0 --mode 1920x1080 ##which is one of the modes supported on the monitor
##### xrandr --verbose
Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 8192 x 8192
DVI-0 connected primary 1920x1080+0+0 (0x56) normal (normal left inverted right x axis y axis) 476mm x 267mm
Identifier: 0x51
Timestamp: 33408304
Subpixel: horizontal rgb
Gamma: 1.0:1.0:1.0
Brightness: 1.0
Clones:
CRTC: 0
CRTCs: 0 1
Transform: 1.000000 0.000000 0.000000
0.000000 1.000000 0.000000
0.000000 0.000000 1.000000
filter:
EDID:
00ffffffffffff0030aecb6000000000
2e19010380301b78eaebf5a656519c26
105054afef00714f8180818a9500a9c0
a9cfb3000101023a801871382d40582c
4500dc0b1100001e000000fc00543232
32347a440a2020202020000000fd0032
4b1e5110000a202020202020000000ff
0056393032344c42370affffffff014f
02031ef14b9005040302011f12131411
23090f078301000065030c0010006621
56aa51001e30468f3300dc0b1100001e
7c2e90a0601a1e4030203600dc0b1100
001cab22a0a050841a3030203600dc0b
1100001c000000000000000000000000
00000000000000000000000000000000
000000000000000000000000000000fa
load detection: 1
range: (0, 1)
audio: auto
supported: off, on, auto
scaling mode: None
supported: None, Full, Center, Full aspect
dither: off
supported: off, on
underscan vborder: 0
range: (0, 128)
underscan hborder: 0
range: (0, 128)
underscan: off
supported: off, on, auto
coherent: 1
range: (0, 1)
<< MULTIPLE LINES LIST OF MODES >>
DIN disconnected (normal left inverted right x axis y axis)
Identifier: 0x52
Timestamp: 33408304
Subpixel: no subpixels
Clones:
CRTCs: 0 1
Transform: 1.000000 0.000000 0.000000
0.000000 1.000000 0.000000
0.000000 0.000000 1.000000
filter:
tv standard: ntsc
supported: ntsc, pal, pal-m, pal-60, ntsc-j, scart-pal, pal-cn, secam
load detection: 1
range: (0, 1)
DVI-1 connected 1920x1080+1920+0 (0x55) normal (normal left inverted right x axis y axis) 476mm x 267mm
Identifier: 0x53
Timestamp: 33408304
Subpixel: horizontal rgb
Gamma: 1.0:1.0:1.0
Brightness: 1.0
Clones:
CRTC: 1
CRTCs: 0 1
Transform: 1.000000 0.000000 0.000000
0.000000 1.000000 0.000000
0.000000 0.000000 1.000000
filter:
EDID:
00ffffffffffff0030aecb6000000000
0c1a010380301b78eaebf5a656519c26
105054afef00714f8180818a9500a9c0
a9cfb3000101023a801871382d40582c
4500dc0b1100001e000000fc00543232
32347a440a2020202020000000fd0032
4b1e5110000a202020202020000000ff
0056393032425841370affffffff0157
02031ef14b9005040302011f12131411
23090f078301000065030c0010006621
56aa51001e30468f3300dc0b1100001e
7c2e90a0601a1e4030203600dc0b1100
001cab22a0a050841a3030203600dc0b
1100001c000000000000000000000000
00000000000000000000000000000000
000000000000000000000000000000fa
load detection: 1
range: (0, 1)
audio: auto
supported: off, on, auto
scaling mode: None
supported: None, Full, Center, Full aspect
dither: off
supported: off, on
underscan vborder: 0
range: (0, 128)
underscan hborder: 0
range: (0, 128)
underscan: off
supported: off, on, auto
coherent: 1
range: (0, 1)
<< MULTIPLE LINES LIST OF MODES >>
DVI-I-1-3 connected (normal)
Identifier: 0x4ec
Timestamp: 33066949
Subpixel: unknown
Clones:
CRTCs: 2
Transform: 1.000000 0.000000 0.000000
0.000000 1.000000 0.000000
0.000000 0.000000 1.000000
filter:
EDID:
00ffffffffffff0030aecb6000000000
2e19010380301b78eaebf5a656519c26
105054afef00714f8180818a9500a9c0
a9cfb3000101023a801871382d40582c
4500dc0b1100001e000000fc00543232
32347a440a2020202020000000fd0032
4b1e5110000a202020202020000000ff
0056393032344c42330affffffff0054
dirty: On
supported: Off, On, Annotate
<< MULTIPLE LINES LIST OF MODES >>
##### dmesg | egrep -i -B 4 -A 7 displaylink
[ 41.108018] usb 1-3: device descriptor read/64, error -110
[ 41.344842] usb 1-3: New USB device found, idVendor=17e9, idProduct=0290
[ 41.344847] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 41.344850] usb 1-3: Product: DL-165 Adapter
[ 41.344852] usb 1-3: Manufacturer: DisplayLink
[ 41.344855] usb 1-3: SerialNumber: 105770
[ 41.347840] [drm] vendor descriptor length:22 data:22 5f 01 00 20 05 00 01 03 04 02
[ 41.433019] udl 1-3:1.0: fb1: udldrmfb frame buffer device
[ 41.433024] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[ 41.433026] [drm] No driver support for vblank timestamp query.
[ 41.433028] [drm] Initialized udl on minor 1
##### lsmod | egrep -i 'video|evdi|radeon|udl'
evdi 40960 0
uvcvideo 77824 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 28672 1 uvcvideo
videobuf2_core 36864 2 uvcvideo,videobuf2_v4l2
v4l2_common 16384 1 videobuf2_v4l2
videodev 155648 4 uvcvideo,v4l2_common,videobuf2_core,videobuf2_v4l2
media 24576 2 uvcvideo,videodev
radeon 1466368 9
i2c_algo_bit 16384 1 radeon
ttm 90112 1 radeon
drm_kms_helper 139264 3 udl,evdi,radeon
syscopyarea 16384 2 evdi,drm_kms_helper
sysfillrect 16384 2 evdi,drm_kms_helper
sysimgblt 16384 2 evdi,drm_kms_helper
drm 311296 10 udl,ttm,evdi,drm_kms_helper,radeon
##### sudo lshw -C video
*-display
description: VGA compatible controller
product: RV670 [Radeon HD 3870]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
configuration: driver=radeon latency=0
resources: irq:28 memory:d0000000-dfffffff memory:fe9f0000-fe9fffff ioport:dc00(size=256) memory:fea00000-fea1ffff
##### installed & used arandr
##### uninstalled then DisplayLinkDriver then re-installed v1.2.65 (both manually and using AdnanHodzic's tool on github)
##### extract of hardinfo ...
-Computer-
Processor : 4x Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Memory : 4066MB (1536MB used)
Operating System : Ubuntu 16.04.1 LTS
User Name : REDACTED
Date/Time : Fri 06 Jan 2017 11:00:26 GMT
-Display-
Resolution : 3840x1080 pixels
OpenGL Renderer : Gallium 0.4 on AMD RV670 (DRM 2.43.0, LLVM 3.8.0)
X11 Vendor : The X.Org Foundation
HDA ATI HDMI HDMI/DP,pcm : 3=
Operating System
----------------
-Version-
Kernel : Linux 4.4.0-57-generic (i686)
Compiled : #78-Ubuntu SMP Fri Dec 9 23:46:51 UTC 2016
C Library : Unknown
Default C Compiler : GNU C Compiler version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4)
Distribution : Ubuntu 16.04.1 LTS
-Current Session-
Computer Name : Dell
User Name : REDACTED
Home Directory : /home/a
Desktop Environment : XFCE 4
Kernel Modules
---------------------
uvcvideo : USB Video Class driver
videobuf2_vmalloc : vmalloc memory handling routines for videobuf2
videobuf2_memops : common memory handling routines for videobuf2
videobuf2_v4l2 : Driver helper framework for Video for Linux 2
videobuf2_core : Driver helper framework for Video for Linux 2
v4l2_common : misc helper functions for v4l2 device drivers
snd_hda_codec_idt : IDT/Sigmatel HD-audio codec
videodev : Device registrar for Video4Linux drivers v2
usbhid : USB HID core driver
hid
radeon : ATI Radeon
Display
-------
-Display-
Resolution : 3840x1080 pixels
Vendor : The X.Org Foundation
Version : 1.18.4
-Monitors-
Monitor 0 : 1920x1080 pixels
Monitor 1 : 1920x1080 pixels
-Extensions-
BIG-REQUESTS
Composite
DAMAGE
DOUBLE-BUFFER
DPMS
DRI2
GLX
Generic Event Extension
MIT-SCREEN-SAVER
MIT-SHM
Present
RANDR
RECORD
RENDER
SECURITY
SGI-GLX
SHAPE
SYNC
X-Resource
XC-MISC
XFIXES
XFree86-DGA
XFree86-VidModeExtension
XINERAMA
XInputExtension
XKEYBOARD
XTEST
XVideo
XVideo-MotionCompensation
-OpenGL-
Vendor : X.Org
Renderer : Gallium 0.4 on AMD RV670 (DRM 2.43.0, LLVM 3.8.0)
Version : 3.0 Mesa 11.2.0
Direct Rendering : Yes
I'd be very grateful if someone/ anyone can help me please ...
1. I have a triple-head display on 3 identical lenovo monitors using 2 DVI outputs from graphics card and 1 DisplayLink USB to DVI adapter.
2. Till a few days ago it was all working fine on Xubuntu and AFAIK all distribution & package updates applied, ie kernel was probably 4.4.0-57 and os was probably 16.04.
3. System crashed ... reinstalled using same media as the original install for the Xubunut iso.
4. Re-installed the same DisplayLink driver v 1.1.62 but when I tried to use the 3rd monitor (applications > settings > display) it kept saying monitor disabled.
5. Tried several solutions but the furthest I can get is ... "XRandR failed: XRandR returned error code 1: xrandr: Configure crtc 2 failed"
I've tried all the commands/ steps below but no luck.
The oddest looking thing to me is that the monitor is recognised as "DVI-I-1-3" but IIRC it used to be something like "DVI-1-3" (and none of the references I googled said anything about "DVI-I-xxx").
thanks in advance
Atul
##### xrandr --listproviders
Providers: number : 2
Provider 0: id: 0x54 cap: 0x9, Source Output, Sink Offload crtcs: 2 outputs: 3 associated providers: 1 name:ATI Radeon HD3870 @ pci:0000:01:00.0
Provider 1: id: 0x4ed cap: 0x2, Sink Output crtcs: 1 outputs: 1 associated providers: 1 name:modesetting
##### xrandr --setprovideroutputsource 1 0
##### modprobe udl
##### dmesg | egrep -i displaylink
##### xrandr --current
##### xrandr --output DVI-I-1-0 --mode 1920x1080 ##which is one of the modes supported on the monitor
##### xrandr --verbose
Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 8192 x 8192
DVI-0 connected primary 1920x1080+0+0 (0x56) normal (normal left inverted right x axis y axis) 476mm x 267mm
Identifier: 0x51
Timestamp: 33408304
Subpixel: horizontal rgb
Gamma: 1.0:1.0:1.0
Brightness: 1.0
Clones:
CRTC: 0
CRTCs: 0 1
Transform: 1.000000 0.000000 0.000000
0.000000 1.000000 0.000000
0.000000 0.000000 1.000000
filter:
EDID:
00ffffffffffff0030aecb6000000000
2e19010380301b78eaebf5a656519c26
105054afef00714f8180818a9500a9c0
a9cfb3000101023a801871382d40582c
4500dc0b1100001e000000fc00543232
32347a440a2020202020000000fd0032
4b1e5110000a202020202020000000ff
0056393032344c42370affffffff014f
02031ef14b9005040302011f12131411
23090f078301000065030c0010006621
56aa51001e30468f3300dc0b1100001e
7c2e90a0601a1e4030203600dc0b1100
001cab22a0a050841a3030203600dc0b
1100001c000000000000000000000000
00000000000000000000000000000000
000000000000000000000000000000fa
load detection: 1
range: (0, 1)
audio: auto
supported: off, on, auto
scaling mode: None
supported: None, Full, Center, Full aspect
dither: off
supported: off, on
underscan vborder: 0
range: (0, 128)
underscan hborder: 0
range: (0, 128)
underscan: off
supported: off, on, auto
coherent: 1
range: (0, 1)
<< MULTIPLE LINES LIST OF MODES >>
DIN disconnected (normal left inverted right x axis y axis)
Identifier: 0x52
Timestamp: 33408304
Subpixel: no subpixels
Clones:
CRTCs: 0 1
Transform: 1.000000 0.000000 0.000000
0.000000 1.000000 0.000000
0.000000 0.000000 1.000000
filter:
tv standard: ntsc
supported: ntsc, pal, pal-m, pal-60, ntsc-j, scart-pal, pal-cn, secam
load detection: 1
range: (0, 1)
DVI-1 connected 1920x1080+1920+0 (0x55) normal (normal left inverted right x axis y axis) 476mm x 267mm
Identifier: 0x53
Timestamp: 33408304
Subpixel: horizontal rgb
Gamma: 1.0:1.0:1.0
Brightness: 1.0
Clones:
CRTC: 1
CRTCs: 0 1
Transform: 1.000000 0.000000 0.000000
0.000000 1.000000 0.000000
0.000000 0.000000 1.000000
filter:
EDID:
00ffffffffffff0030aecb6000000000
0c1a010380301b78eaebf5a656519c26
105054afef00714f8180818a9500a9c0
a9cfb3000101023a801871382d40582c
4500dc0b1100001e000000fc00543232
32347a440a2020202020000000fd0032
4b1e5110000a202020202020000000ff
0056393032425841370affffffff0157
02031ef14b9005040302011f12131411
23090f078301000065030c0010006621
56aa51001e30468f3300dc0b1100001e
7c2e90a0601a1e4030203600dc0b1100
001cab22a0a050841a3030203600dc0b
1100001c000000000000000000000000
00000000000000000000000000000000
000000000000000000000000000000fa
load detection: 1
range: (0, 1)
audio: auto
supported: off, on, auto
scaling mode: None
supported: None, Full, Center, Full aspect
dither: off
supported: off, on
underscan vborder: 0
range: (0, 128)
underscan hborder: 0
range: (0, 128)
underscan: off
supported: off, on, auto
coherent: 1
range: (0, 1)
<< MULTIPLE LINES LIST OF MODES >>
DVI-I-1-3 connected (normal)
Identifier: 0x4ec
Timestamp: 33066949
Subpixel: unknown
Clones:
CRTCs: 2
Transform: 1.000000 0.000000 0.000000
0.000000 1.000000 0.000000
0.000000 0.000000 1.000000
filter:
EDID:
00ffffffffffff0030aecb6000000000
2e19010380301b78eaebf5a656519c26
105054afef00714f8180818a9500a9c0
a9cfb3000101023a801871382d40582c
4500dc0b1100001e000000fc00543232
32347a440a2020202020000000fd0032
4b1e5110000a202020202020000000ff
0056393032344c42330affffffff0054
dirty: On
supported: Off, On, Annotate
<< MULTIPLE LINES LIST OF MODES >>
##### dmesg | egrep -i -B 4 -A 7 displaylink
[ 41.108018] usb 1-3: device descriptor read/64, error -110
[ 41.344842] usb 1-3: New USB device found, idVendor=17e9, idProduct=0290
[ 41.344847] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 41.344850] usb 1-3: Product: DL-165 Adapter
[ 41.344852] usb 1-3: Manufacturer: DisplayLink
[ 41.344855] usb 1-3: SerialNumber: 105770
[ 41.347840] [drm] vendor descriptor length:22 data:22 5f 01 00 20 05 00 01 03 04 02
[ 41.433019] udl 1-3:1.0: fb1: udldrmfb frame buffer device
[ 41.433024] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[ 41.433026] [drm] No driver support for vblank timestamp query.
[ 41.433028] [drm] Initialized udl on minor 1
##### lsmod | egrep -i 'video|evdi|radeon|udl'
evdi 40960 0
uvcvideo 77824 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 28672 1 uvcvideo
videobuf2_core 36864 2 uvcvideo,videobuf2_v4l2
v4l2_common 16384 1 videobuf2_v4l2
videodev 155648 4 uvcvideo,v4l2_common,videobuf2_core,videobuf2_v4l2
media 24576 2 uvcvideo,videodev
radeon 1466368 9
i2c_algo_bit 16384 1 radeon
ttm 90112 1 radeon
drm_kms_helper 139264 3 udl,evdi,radeon
syscopyarea 16384 2 evdi,drm_kms_helper
sysfillrect 16384 2 evdi,drm_kms_helper
sysimgblt 16384 2 evdi,drm_kms_helper
drm 311296 10 udl,ttm,evdi,drm_kms_helper,radeon
##### sudo lshw -C video
*-display
description: VGA compatible controller
product: RV670 [Radeon HD 3870]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
configuration: driver=radeon latency=0
resources: irq:28 memory:d0000000-dfffffff memory:fe9f0000-fe9fffff ioport:dc00(size=256) memory:fea00000-fea1ffff
##### installed & used arandr
##### uninstalled then DisplayLinkDriver then re-installed v1.2.65 (both manually and using AdnanHodzic's tool on github)
##### extract of hardinfo ...
-Computer-
Processor : 4x Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Memory : 4066MB (1536MB used)
Operating System : Ubuntu 16.04.1 LTS
User Name : REDACTED
Date/Time : Fri 06 Jan 2017 11:00:26 GMT
-Display-
Resolution : 3840x1080 pixels
OpenGL Renderer : Gallium 0.4 on AMD RV670 (DRM 2.43.0, LLVM 3.8.0)
X11 Vendor : The X.Org Foundation
HDA ATI HDMI HDMI/DP,pcm : 3=
Operating System
----------------
-Version-
Kernel : Linux 4.4.0-57-generic (i686)
Compiled : #78-Ubuntu SMP Fri Dec 9 23:46:51 UTC 2016
C Library : Unknown
Default C Compiler : GNU C Compiler version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4)
Distribution : Ubuntu 16.04.1 LTS
-Current Session-
Computer Name : Dell
User Name : REDACTED
Home Directory : /home/a
Desktop Environment : XFCE 4
Kernel Modules
---------------------
uvcvideo : USB Video Class driver
videobuf2_vmalloc : vmalloc memory handling routines for videobuf2
videobuf2_memops : common memory handling routines for videobuf2
videobuf2_v4l2 : Driver helper framework for Video for Linux 2
videobuf2_core : Driver helper framework for Video for Linux 2
v4l2_common : misc helper functions for v4l2 device drivers
snd_hda_codec_idt : IDT/Sigmatel HD-audio codec
videodev : Device registrar for Video4Linux drivers v2
usbhid : USB HID core driver
hid
radeon : ATI Radeon
Display
-------
-Display-
Resolution : 3840x1080 pixels
Vendor : The X.Org Foundation
Version : 1.18.4
-Monitors-
Monitor 0 : 1920x1080 pixels
Monitor 1 : 1920x1080 pixels
-Extensions-
BIG-REQUESTS
Composite
DAMAGE
DOUBLE-BUFFER
DPMS
DRI2
GLX
Generic Event Extension
MIT-SCREEN-SAVER
MIT-SHM
Present
RANDR
RECORD
RENDER
SECURITY
SGI-GLX
SHAPE
SYNC
X-Resource
XC-MISC
XFIXES
XFree86-DGA
XFree86-VidModeExtension
XINERAMA
XInputExtension
XKEYBOARD
XTEST
XVideo
XVideo-MotionCompensation
-OpenGL-
Vendor : X.Org
Renderer : Gallium 0.4 on AMD RV670 (DRM 2.43.0, LLVM 3.8.0)
Version : 3.0 Mesa 11.2.0
Direct Rendering : Yes