PDA

View Full Version : Docking station 3.0 driver issues


Hans
02-21-2017, 08:54 PM
Hey DisplayLink.

I bought 2x https://www.anker.com/products/68ANDOCKS-BA
to my clients that want to run dual screen from laptop from the docking station.

I installed the driver you have released in http://www.displaylink.com/downloads/windows

Once i plug the usb inside it just keep disconnecting. When i look on device management its not present here.

i followed your guide for the issue:

http://support.displaylink.com/knowledgebase/articles/544228

still no luck.

I updated every driver from laptop manufacture which is Medion, the direct link to the drivers is: https://www.medion.com/dk/service/start/_product.php?msn=30021470&gid=1

still no luck.

So i tried running your tool that gather information and hope you can help me in the near future so i can avoid requesting a refund from Amazon.

this is the attached file:



i hope you can help me with this issue asap.