sudo ./DLSupportTool Does NOT work

[Maverick]

How can I report Ubuntu issues to DisplayLink?

If you believe you have found an issue that is not covered by a knowledge base article, you can help DisplayLink find the problem by providing the right information.

DisplayLink provides a support tool that can check for common issues and gathers up system information, useful to DisplayLink in diagnosing problems

Yeh right ... except it doesn't work :(

command not found

Mind you ... I am still a Linux infant who is still crawling ... so maybe I am missing something :D

[mlukaszek]

Has the file been made executable (with chmod +x ...) after it was unzipped?

Cheers,
Michal

[Maverick]

Has the file been made executable (with chmod +x ...) after it was unzipped?

Cheers,
Michal

As I suspected . . . I don't really know what I am doing :(

I'll have another look at it

[Maverick]

It's probably so easy once you have done it a couple of times

I have unzipped the package and have DisplayLink Linux Support Tool 1.2.17

How do I connect your chmod and DisplayLink Linux Support Tool 1.2.17 in the Terminal

This is what I have had for my efforts

chmod + DisplayLink Linux Support Tool 1.2.17

chmod: cannot access 'DisplayLink': No such file or directory
chmod: cannot access 'Linux': No such file or directory
chmod: cannot access 'Support': No such file or directory
chmod: cannot access 'Tool': No such file or directory
chmod: cannot access '1.2.17': No such file or directory

Should I be doing it in the root (su) ?

Even tried including the x

Appreciate your help

[y014]

chmod +x "path to executable DLSupportTool "

chmod +x /home/username/evdi/DLSupportTool

cd /home/username/evdi/

sudo ./DLSupportTool

[Maverick]

Sorry this is so painfull for those of who are in the know

I honestly thought the last entry was the answer to my prayers - what could be easier - enter my package number then ENTER

No such bleeding luck

chmod +x /Desktop/DisplayLink Linux Support Tool 1.2.17
chmod: cannot access '/Desktop/DisplayLink': No such file or directory
chmod: cannot access 'Linux': No such file or directory
chmod: cannot access 'Support': No such file or directory
chmod: cannot access 'Tool': No such file or directory
chmod: cannot access '1.2.17': No such file or directory

What am I missing ?

DisplayLink Linux Support Tool 1.2.17 is defintely the name of my unzipped package sitting on my Desktop

You must think I am **** stupid

[AvatarKava]

DisplayLink Linux Support Tool 1.2.17 is defintely the name of my unzipped package sitting on my Desktop

Not sure if you're coming from Windows or another platform, but in the interest of trying to connect a few 'why' dots for you:

chmod +x /Desktop/DisplayLink Linux Support Tool 1.2.17

Two issues here:

/Desktop would be the equivalent of saying C:\Desktop - which won't work. You should be using /home/maverick/Desktop or something equivalent (whatever your username is). Alternatively you can use ~/Desktop as a shortcut (~ is an alias for your home directory).
If a file or folder name has spaces, you need to do something so the OS knows it's a space in the name and not just another parameter for the command you're giving it. You can either escape the spaces with a backslash or wrap the whole path in quotes.


This is a really good primer for learning about the command line, if you want to get a bit more comfortable: http://linuxcommand.org/

TL;DR = try something like this:
chmod +x ~/Desktop/DisplayLink\ Linux\ Support\ Tool\ 1.2.17

[Maverick]

Thank you for your efforts AvatarKava - appreciated :)

chmod +x ~/Desktop/DisplayLink\ Linux\ Support\ Tool\ 1.2.17

Unfortunately didn't work :(

So I am busily trying to read your suggested book for self help

As I said previously . . . it's probably so **** easy ONCE you know how

C'est la vie

[Maverick]

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[Maverick]

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[Maverick]

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[Maverick]

[IMG]http://i151.photobucket.com/albums/s136/NeedForSpeed_001/LinuxMint/Editor_zpspv8xhbwb.png

After reading the previous suggestions - yet again - I decided to re-name the file

DisplayLink-Linux-Support-Tool-1.2.17 - was sure it would work

Tried all the permutations I could think

What am I missing here ?