Dell D3100 Screen Corruption

[DavidK]

Hi,

I have an HP Pavilion laptop that connects to a Dell D3100 dock which has two Philips 243V monitors connected via HDMI.

I'm getting a lot of screen corruption. Parts of the screen will flash and sometimes I have to mouse over sections of the screen or do a screen refresh to get it to update.

I have all the latest drivers and I've followed all the advice on this website, but I can't seem to fix it.

Is there anything else you can suggest?


Thanks

David

[AlbanRampon]

Hello,

You don't have any graphics driver installed for your Intel 530 graphics card.
Graphics: Microsoft Basic Display Adapter ((Standard display types))
Graphics Driver: 10.0.15063.0 Dated 2006/06/21

I would recommend you get the drivers from Intel.
https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-?product=88345
https://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html

Do you see the corruption when you do Print Screen and paste it somewhere?

Kind regards,
Alban

[DavidK]

Hi Alban,

Thanks for your reply. I installed the driver you recommended and all my (DisplayLink) problems are immediately resolved without even having to reboot.

I can't believe I missed that. I made sure that all my other drivers were up to date. I guess I thought the nVidia drivers were the more important ones.

Anyway thanks for your advice. Have a great day.


Thanks

David