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View Full Version : Windows 10 Creators update + Outlook


Pol
10-02-2017, 11:53 AM
Since the latest windows 10 update (creators), we have some problems with outlook:
• Visual bugs (If I move this screen to another screen, the bug is gone)
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• Outlook crash.
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• High CPU
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Notes:
If I reinstall the same laptop back to Windows 10 anniversary update (1607) => No problem
A fresh installation of Creators update => Problem
I have tried an earlier version of your driver => Problem
Drivers are up to date.
Latest Windows patches installed.
Seems to be PC model specific:
• Dell xps 13 => Problem
• Dell Latitude E5570 => No problem


Hope you can help with this problem?

Wim
10-02-2017, 01:45 PM
Hi

I don't think this problem can be directly related to DisplayLink as the pixels are composed by the OS. Could you see if updating the Intel graphics driver on the XPS 13 helps? If not, can you send the log files (http://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-windows-issues-to-displaylink)?

Wim