Dell D6000 + XPS13 Displays do not work

[wouters]

Hi Guys,

I have a dell xps 13 (full option) with 2 dell u2515h monitors.

I'm trying to connect these with the xps13 with a dell d6000 dock.
I'm running ubuntu 17.04 on the XPS13.

The monitors dont get signals.

The Dock is listed in ubuntu:
lsusb -d 17e9:


➜ ~ lsusb -d 17e9:
Bus 004 Device 003: ID 17e9:6006 DisplayLink


Do you guys have any suggestions what to do?
Do I have to try other cables?
Im using DP to mDP cables now.
On the monitor, do I have to enable DP 1.2 setting?

I've included the output from the debug tool.
If you need more info, please let me know, I will provide this.


Cheers,

Wouter

[Wunsz]

Hi, I was able to set all up with D6000 & XPS15 9560 but on 17.10 with following changes:

edit /etc/default/grub and update line with GRUB_CMDLINE_LINUX_DEFAULT to look like this:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash intel_iommu=off pcie_port_pm=off acpi_backlight=none acpi_osi=Linux acpi_osi=! acpi_osi=\"Windows 2009\""

And edit/add following file at /etc/X11/xorg.conf.d/20-intel.conf
Section "Device"
Identifier "Intel Graphics"
Driver "Intel"
Option "AccelMethod" "sna"
Option "TearFree" "false"
Option "TripleBuffer" "true"
Option "MigrationHeuristic" "greedy"
Option "ExaNoComposite" "false"
Option "Tiling" "true"
Option "Pageflip" "true"
Option "Backlight" "intel_backlight"
BusID "PCI:0:2:0"
EndSection

However i still have random disconnects.

You may also checkout this thread:
https://displaylink.org/forum/showpost.php?p=83969

And this particular post in above thread:
https://displaylink.org/forum/showpost.php?p=83969&postcount=7


PS: Why I can't download attachments of other users?

[wouters]

edit: doublepost :(

[wouters]

Thanks for your help. This worked for me in 17.04

However, now ive installed 17.10.

Now my monitor are not listed in the display settings anymore.
I did a clean install from 17.10.

I get in dmesg the following message:

[ 285.303803] evdi: [D] add_store:239 Increasing device count to 1
[ 285.303999] evdi: [D] evdi_crtc_init:351 drm_crtc_init: 0
[ 285.304067] evdi: [W] evdi_painter_crtc_state_notify:484 Painter does not exist!
[ 285.304070] evdi: [D] evdi_detect:78 Painter is disconnected



root@wouter-XPS-13-9360:~# lsusb -d 17e9:
Bus 004 Device 003: ID 17e9:6006 DisplayLink



root@wouter-XPS-13-9360:~# cat /etc/X11/xorg.conf.d/20-intel.conf
Section "Device"
Identifier "Intel Graphics"
Driver "Intel"
Option "AccelMethod" "sna"
Option "TearFree" "false"
Option "TripleBuffer" "true"
Option "MigrationHeuristic" "greedy"
Option "ExaNoComposite" "false"
Option "Tiling" "true"
Option "Pageflip" "true"
Option "Backlight" "intel_backlight"
EndSection



GRUB_CMDLINE_LINUX_DEFAULT="quiet splash intel_iommu=off pcie_port_pm=off acpi_backlight=none acpi_osi=Linux acpi_osi=! acpi_osi=\"Windows 2009\""



root@wouter-XPS-13-9360:~# cat /etc/X11/xorg.conf.d/20-displaylink.conf
Section "Device"
Identifier "Intel"
Driver "intel"
EndSection

Section "Screen"
Identifier "My Screen"
Device "Intel"
EndSection


anyone has an idea what to do?

Update: added output from support tool

[wouters]

I Finally got it working!!!

Setup:
- XPS13 (Full option, with the 3200x1600 touch screen)
- 2x u2515h displayport
- dell d6000 dockingstation

This is what I did:
- installed fresh copy of ubuntu 17.10.
- installed the recent drivers (4.1 21 Dec 2017, prev that that is not working)
- followed these instruction: https://support.displaylink.com/knowledgebase/articles/684649
- Created this file in this location:


/usr/share/X11/xorg.conf.d/20-displaylink.conf

Section "Device"
Identifier "DisplayLink"
Driver "modesetting"
Option "PageFlip" "false"
EndSection



Connected the dock and the displays, rebooted and done.

This is working.

2 downsides:
- laptop is slow
- random disconnects

@displaylink > can we expect an update in the driver for this?
Do you have any tips to possible fix this?