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pershoot
01-04-2018, 01:53 PM
Hi.

I have a BVU5500H with latest USB 3.0 drivers and displaylink driver. At times it will take down the whole usb root hub. After it re-inits it comes back but other times I cannot revive the chain and have to reboot. This is connected to a USB 3.0 powered hub.

Is there anything I can do to sort this out (aside from not using a USB hub and going direct)?

Thank you.

pershoot
01-05-2018, 01:52 PM
Hi.

I have a BVU5500H with latest USB 3.0 drivers and displaylink driver. At times it will take down the whole usb root hub. After it re-inits it comes back but other times I cannot revive the chain and have to reboot. This is connected to a USB 3.0 powered hub.

Is there anything I can do to sort this out (aside from not using a USB hub and going direct)?

Thank you.

This is getting pretty bad. Even with it disabled, it still re-inits causing issue system-wide. I guess i will have to long test it being hooked up direct without a USB hub.

Hideki
01-09-2018, 08:26 AM
Your best bet is to return it so u don't get stuck w/ a defective product after 30 days, Support is nonexistent here as you can see from most threads they go unanswered, and support email does not return any emails as well.