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DFos
04-23-2018, 08:29 AM
Hello,

I've recently encountered trouble with my laptop and using screens connected through the universal dock. All other peripherals work (ethernet, keyboard, mouse etc.)

I've ruled out the dock being faulty as the same happens on other ACP70EU universal docks, and other laptops work on it.

I've uninstalled and reinstalled the DisplayLink software and drivers and are showing as current.

Has anyone got any ideas :confused:?

Thanks,

Wim
05-02-2018, 12:06 PM
Hi

Please post the logs, with the dock connected as described here:

https://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-windows-issues-to-displaylink

Wim