PNP error On Windows 10 Version 1803

[Selçuk SEVER]

I want to install an external video card in Windows 10 operating system. the latest version drivers are not installed.
PC Manufacture web page: https://www3.lenovo.com/us/en/desktops/essential/c-series/c340/

[AlbanRampon]

Hello,
Do you use Cylance endpoint protection software?
Is that a blue screen?
What is the exact error message (or you can post of photo)?
Kind regards,
Alban