Ubuntu 14.04 display link stopped working

[mweston]

Hopefully someone from Displaylink can assist with this:

I am running Ubuntu 14.04.5 LTS and had display link working fine.
However, after installing some other software I seem to inadvertently killed my displaylink. I have since tried a fresh install as follows:

FYI
uname -r
4.4.0-134-generic
lspci |grep VGA
00:02.0 VGA compatible controller: Intel Corporation
UEFI secure boot is off

sudo displaylink-installer uninstall

Following the steps here
https://support.displaylink.com/knowledgebase/articles/684649-how-to-install-displaylink-software-on-ubuntu

I downloaded the driver displaylink-driver-1.3.54.run

sudo ./displaylink-driver-1.3.54.run
Returns
Verifying archive integrity... All good.
Uncompressing DisplayLink Linux Driver 1.3.54 100%
DisplayLink Linux Software 1.3.54 install script called: install
Distribution discovered: Ubuntu 14.04.5 LTS
Installing
Configuring EVDI DKMS module
Registering EVDI kernel module with DKMS
Building EVDI kernel module with DKMS
Installing EVDI kernel module to kernel tree
EVDI kernel module built successfully
Installing x64-ubuntu-1404/DisplayLinkManager
Installing libraries
Installing firmware packages
Installing license file
Adding udev rule for DisplayLink DL-3xxx/5xxx devices

lsusb -d 17e9:
Returns
Bus 003 Device 003: ID 17e9:430f DisplayLink

and xrandr
returns no dvi...
eDP1
HDMI1
HDMI2
DP1
VIRTUAL1

So there is still no DVI available.
USB to display link was connected for all of the above.
Any idea why this is no longer working?

[mlukaszek]

Can you post logs captured with the support tool?

Thanks
Michal