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jgibson
09-19-2018, 02:36 PM
MacOS 10.13.6

I've installed (and uninstalled/reinstalled) the DisplayLink drivers. When I plug everything in, the monitors actually detect something being plugged into HDMI, but I cannot see the monitors in the Display settings.

This is a new WavLink hub I got yesterday.

Thank you for the help, I appreciate it.

mlukaszek
09-20-2018, 07:27 AM
Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

Cheers,
Michal

jgibson
09-20-2018, 01:24 PM
Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

Cheers,
Michal

Michal, I sent the file to technical_enquiries@displaylink.com

Thank you!

jgibson
09-24-2018, 02:26 PM
Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

Cheers,
Michal

Michal,

Were you able to look at the logs I emailed to support?

Thank you!