D1000 - Games don't use the good graphic card

[schubby]

Hello,

I have my screen pluged with a DisplayPort on my D1000 and my D1000 pluged on my laptop with USB cable.

When I do that, all my games are launch on my internat chipset and not my Nvidia card.

If I plug my screen directly on my laptop (still with DisplayPort) on my laptop, i have no problem.

I tried to disable my internal graphic chipset (was a bad idea :p )
I tried to force my laptop to use my grapic card for my games (it doesn't care :/ )
I tried to change my graphic card in my game settings but my graphic card is not in the list (I can choose it if i plus directly my screen to my laptop)

i don't have anymore idea :(

anybody can help me ?

Nicolas

[AlbanRampon]

Hello Schubby,

Which version of Windows 10 are you running?
Windows 10 v1903, also referred to as April 2019 update or codename 19H1 is supposed to have a fix around that I would like to get your feedback on.
Furthermore, on your current version, can you try selecting the laptop display as main display to see if your menu gets populated?
I would like to understand if your use case is new or covered by latest fixes.

Kind regards,
Alban

[schubby]

Hello,

Thank you :) i set my laptop screen on main screen and now i don't have the problem anymore :)

I just need top found a soft which will permit me to choose my monitor when i am in full screen

[AlbanRampon]

Hello,

I'm glad this workaround was useful.

Do you generally use the last version of Windows 10?
If so, when the new version starts being rolled out, this would be solved without additional software.

Kind regards,
Alban

[schubby]

Yes i always update my Windows at the last version available.

For me it's v.1809 I am in France. It might be the reason why i don't have the 1903 version as you talked about

EDIT : I installed the 1903 version of windows. When i choose my other screen as primary screen, i can't launch any game.
Your first solution is still working but it's just a hook

[AlbanRampon]

Bonjour Nicolas,

Can you precise the edit, please? Feel free to write in French if you are more comfortable with that, I am native French speaker.
1. When it doesn't work at all, which display is primary? Docking station or laptop?
2. When it doesn't work at all, which graphics card is selected for the game?

There's a new active case with Microsoft this will be useful contribution to.

Kind regards,
Alban

Ref 30112/29342

[schubby]

Hello,

My English is not perfect but I hope this post can help other people ;) So it doesn't bother me

1 - I have 2 screens, laptop and DELL (so docking station). Since the 1903 version, If i choose the DELL screen as primary screen, I can't launch any game from Steam, Epic games, Uplay, ... each launcher crash

2 - So i can't really know wich graphic card is active


thanks for helping me

Nicolas

[AlbanRampon]

Merci Nicolas,

I can confirm we've reopened the discussion with Microsoft on this and are working with them to get that addressed. Your description was useful to explain this took place in wider cases than previously understood.

Kind regards,
Alban

[schubby]

Thank you :)

Have you an idea for when this issue can be fixed ? or will you answer here when it will ok ?

[AlbanRampon]

Bonjour,
I don't have a date at this stage.
I will comment when I do.
This time, I'd like my testers to look at the result. Would you have the name of one game you tried and how you got them (direct, Steam...)?
Kind regards,
Alban

[schubby]

Bonjour,

Yes, you can try with Far cry 5, path of exile, assassin's creed unity. i think it's enough to test.

Regards,

Nicolas

[AlbanRampon]

Merci Nicolas,

We've confirmed the fix with a wide range of graphics applications ourselves and through other users as well.
The fix was rolled out to the Windows Insiders 20H1 build 18932+.
You could either update to that alpha OS version if you wish.
We're also working with Microsoft to get the fix pushed to the standard Windows 10 v1903 release via the monthly patch on Windows Update.

Kind regards,
Alban

[AlbanRampon]

Bonsoir Nicolas,

I am pleased to tell the fix for multi-GPU machines has been approved for deployment to Windows 10 v1903 (19H1).
It is currently tracking to be an optional update starting rolling out on Tuesday 27th August (overall OS patch, not just that) and then pushed to all machines as part of the Tuesday 10th September cumulative patch and newer.

Optional updates are manually installed by going to Settings > Updates & Security > Windows Update, and clicking on "Check for updates".
There is no change to the DisplayLink driver you are currently using.

Kind regards,
Alban