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View Full Version : Lags with Intel UHD Graphics 620 on HP x360


grevo
12-06-2019, 09:49 AM
Hello.

I conected my D6000 to a 4k monitor.
I had very bad lags. Then i set it to 1920 x 1080 and still have big lags.
Especially when scrolling in chrome or playing videos.
I noticed that my GPU 3D udage is very high. Is this normal?

I own a HP x360 (15-cr0566nz)
I have a Intel UHD Graphics 620 and an Intel i5-8250U

https://displaylink.org/forum/attachment.php?attachmentid=3802&stc=1&d=1575625455

AndrewJDawson
12-10-2019, 10:59 AM
Hi,

This isn't normal behaviour at all, no. Would you be able to confirm for me which version of the DisplayLink software that you've got installed?

Kind regards,
Andrew

grevo
12-11-2019, 08:47 AM
Hello

I use the Version 9.2.2420.0

I tried the same on my older laptop.
There i hade about the same issue, but there it was the CPU what was maxed out, and it seems like there the GPU has not been used.

grevo
12-17-2019, 01:39 PM
Is there anything i can try to do?

grevo
05-22-2020, 03:36 PM
Hello

Now i found out that it only is a problem with a specific monitor.
All other monitors work find.
As soon as i connect the device to my Philips BDM4065UC it is very laggy.
It doesn't matter if i use 4k resoluten or only 1920 x 1080.
It also doesn't matter if i connect it via DP or HDMI.

When i connect two monitors only BDM4065UC is lagging, the other screen is working fine.

So there is some issue only when connected to BDM4065UC .

What could the problem be here?

grevo
05-22-2020, 03:44 PM
Now i noticed another thing.
It does always send a 4k signal to the monitor.
Even if i set it to 1920 x 1080 in windows the display is recieving a 4k signal.