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View Full Version : Support Log - Blinking Screen Stand Steady SideTrak


jamesrirwin
12-17-2019, 07:54 PM
ASUS Q546
Windows 10

PLEASE HELP

Gathering DisplayLink docking compatibility check info.
Compatibility check reported no errors.
Gathering System Information
This may take a couple of minutes to complete
Done
Gathering DisplayLink Logs
Done
Gathering DisplayLink Registry
Done
Gathering Windows Monitor Persistence Registry
Done
Gathering Dispdiag output
Done
Gathering Dxdiag output
Done
Gathering Windows logs
Done
Gathering Installed Programs
Done
Gathering IP configuration
Done
Finished Gathering Information

Files saved to the desktop folder C:\Users\james\Desktop\DisplayLink Support Files\DL_Windows_Logs_20191217_134742\

Zipping up files, please wait.

Support file created and saved to:
C:\Users\james\Desktop\DisplayLink Support Files\DL_Windows_Logs_20191217_134742.zip

AlbanRampon
12-18-2019, 05:23 PM
Hello James,

Thank you for the report.
Would you be able to describe the blink or film the issue with your smartphone?
I have not seen that display before and the exact behaviour can be helpful spotting the problem.

Kind regards,
Alban