Ubuntu 18.0.4 DisplayLink device detected however still nothing is displayed

[Ece]

Hi,

I have recently installed ubuntu 18.0.4 and latest DisplayLink software. However there is still nothing displayed on the monitor.

When i run the command; lsusb -d 17e9:
the device is listed; Bus 002 Device 006: ID 17e9:430c DisplayLink

Attached is the output of the DLSupport tool.

I would appreciate your help.

[joro]

I am having the same problem on ubuntu 18

[edytuj_profil]

I have that same problem... Please help. Ubuntu 18.04.3 LTS, drivers: 5.2.14 - can't connect to displays.

it looks like the terminal was suspended:
"
re for Ubuntu 5.2$ sudo ./displaylink-driver-5.2.14.run
[sudo] hasło użytkownika piotr:
Verifying archive integrity... 100% All good.
Uncompressing DisplayLink Linux Driver 5.2.14 100%
DisplayLink Linux Software 5.2.14 install script called: install
Distribution discovered: Ubuntu 18.04.3 LTS
Installing
Configuring EVDI DKMS module
Registering EVDI kernel module with DKMS
Building EVDI kernel module with DKMS
"

[edytuj_profil]

Anybody from Dell will help with that problem? Or after buy device from you it is not important, I mean, client support?

[edytuj_profil]

Knock, knock - abybody can help?