Battery is not charging after macOS 10.15.4 (Catalina) update

[mackan]

Hi,

Unfortunelly, my DisplayLink has stoppped working properly - my battery is not charging after macOS 10.15.4 (Catalina) update. I have tried installing different versions of DisplayLink drivers (using version 5.2.1 now, it seems to be the most stable one).

Other issues with this update were reported here: https://displaylink.org/forum/showpost.php?p=89515&postcount=2

Dear Support Team, please investigate it.

Best regards,
Maciej

[jefisher]

Same here, it no longer charges (the battery icon (https://share.getcloudapp.com/OAurdLOb) shows the plugged in but not charging status), but in details it shows it as not charging).

[jefisher]

Here are logs (info and verbose). I can't use the dock anymore until this is fixed.

[mackan]

Same here, it no longer charges (the battery icon (https://share.getcloudapp.com/OAurdLOb) shows the plugged in but not charging status), but in details it shows it as not charging).

Yes, it looks the same on my side. For charging, I have an Apple charger attached too.

[Bioprocess]

Yes, it looks the same on my side. For charging, I have an Apple charger attached too.
My Dell D6000 also stopped charging my MacBook after I had updated to Catalina 10.15.4.

I found the fix on Reddit and it worked for me. See the thread here. (https://www.reddit.com/r/Dell/comments/dgc8n1/dell_d6000_dock_with_macbook_pro_does_not_work/)

The fix is to use a PC to update the D6000's firmware to ver A03 (https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=t8y8t).

I hope this works for you all!

[jefisher]

My Dell D6000 also stopped charging my MacBook after I had updated to Catalina 10.15.4.

I found the fix on Reddit and it worked for me. See the thread here. (https://www.reddit.com/r/Dell/comments/dgc8n1/dell_d6000_dock_with_macbook_pro_does_not_work/)

The fix is to use a PC to update the D6000's firmware to ver A03 (https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=t8y8t).

I hope this works for you all!

But what do we do if we don't have a PC? ¯\_(ツ)_/¯

[BrokenMacMan]

What if you download parallels on Mac and run windows 10 to install it? Would that solve the issue ?

[jefisher]

What if you download parallels on Mac and run windows 10 to install it? Would that solve the issue ?

I was using VMWare (and another user was using Parallels) and neither of us could get the firmware to apply. During the update it disconnects and reconnects several times, and each time the device appears new (so the VM will ask you what to attach it to), and it seems in that interim the fw update fails.

[KatarzynaCzaja]

Hello,

Please make sure that you have macOS Catalina 10.15.4 Supplemental Update installed. It has been released just recently and could fix the issues.
Please do not hesitate if you have additional questions.

Best regards,
Katarzyna

[gian]

Hi,

The battery on my laptop is now not charging:


$ pmset -g batt
Now drawing from 'AC Power'
-InternalBattery-0 (id=8650851) 46%; AC attached; not charging present: true

I have a (13-inch, 2017, Four Thunderbolt 3 Ports)
maOS Catalina 10.15.5

com.displaylink.DisplayLinkDriver
Version: 5.2.4 (82)

DELL UNIVERSAL DOCK - D6000

See screenshot of battery just draining but the mac is connected to the DisplayLink

[KatarzynaCzaja]

Hello,

Power Delivery is not controlled by DisplayLink driver or chipset. This functionality of the Docking Station is provided by the manufacturer of the device.
In case of D6000 we know that for many users firmware upgrade corrects the problem just like Bioprocess pointed out in earlier post. That does not upgrade the firmware for the DisplayLink part.
You should try the firmware upgrade and if that does not help or you have additional questions please contact the manufacturer of the dock for further assistance.

Thank you,
Katarzyna