DP not working anymore on D6000, HDMI still works

[Ossama]

Hi,

I have 2 D6000 at office with the same issue, was working normally last week
today both having issue on screens connected using DP, HDMI works fine

Appreciate your quick reply

Thanks

[KatarzynaCzaja]

Hello,

Thank you for reaching out to us!
As one video port is working and one is not I would have to analyse the processes running when the monitor is connected. That is why I have to request logfiles that will show more. You can collet those by following: https://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-windows-issues-to-displaylink

Thank you,
Katarzyna