not working

[ugtah_99@yahoo.com]

it was working good before shutdown my MacBook pro! now doesn't work. i uninstalled display link and did again still no working. what's wrong with this product?

[KatarzynaCzaja]

Hello,

Thank you for reaching out to us!
Excuse late response.

Can you elaborate on the problems you are experiencing?
What exactly does not seem to work?
What device using DisplayLink technology do you own?

If you could also gather logfiles from your machine, it would help us investigate the problems, you can follow the link for steps how to collect the logfiles: https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

Thank you,
Katarzyna