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whalien
10-17-2020, 04:48 PM
My MacbookPro automatically updated and seemingly killed the driver that runs my Asus MB169B+ portable monitor. Rather desperate to get it up and running. Are there any updated drivers or work arounds?

Thank you,
Whalien
KatarzynaCzaja
10-21-2020, 08:31 AM
Hello,

Thank you for reaching out!

The newest driver updates are available under the following link: https://www.displaylink.com/downloads/macos

If you can gather the logfiles that will help us see what happened I would appreciate it: https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink

Thank you,
Katarzyna
bpapilot
10-22-2020, 10:48 PM
I have the same issue. My new mac book pro was working flawlessly until a minor update to 10.15.7 broke my two external monitors. The error was briefly on my screen and along the lines of: Displaylink kext is not compatible with this version and the developer will need to update their software.

I restored from time machine backups because I too am on a time crunch. Please investigate and update your software.
paulgee31
10-23-2020, 08:00 AM
I am experiencing the same issue on a iMac 2015 running 10.15.7, I've submitted a info log.
KatarzynaCzaja
10-23-2020, 09:08 AM
I have the same issue. My new mac book pro was working flawlessly until a minor update to 10.15.7 broke my two external monitors. The error was briefly on my screen and along the lines of: Displaylink kext is not compatible with this version and the developer will need to update their software.

I restored from time machine backups because I too am on a time crunch. Please investigate and update your software.

Hello,

The only driver known to be incompatible with Catalina 10.15.6 and 10.15.7 is legacy driver 5.2.1 - this requires an update to 5.2.5 or to DisplayLink Manager - which are available on the website for quite awhile now.

Best regards,
Katarzyna
ptitt0m
10-24-2020, 06:19 PM
I have the same issue with the 10.15.7 Catalina since today.
I tried with display link 1.1 and and 5.2 but still nothing working.

If someone have a solution ?

When i start 1.1, my screen just change every second and i can't use it or plug any monitor.

Thank you
ptitt0m
10-24-2020, 06:57 PM
I tried but unfortunately it’s not working... :/