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View Full Version : Macbook 2019 + d600 docking station +Dell U2718Q signal lossing


Evgeny
06-03-2021, 01:35 PM
Hi there,
I have an issue with the setup below:
Macbook Pro 2019 4 USB-C ports
docking station D6000
2x Dell U2719Q monitors
Headsets connected to D6000
The latest version of Display Link manager installed ( upgraded yesterday)

The setup works fine until I upgraded to Big Sure.

The situation now - after 15 mins of inactivity screens are going to be disconnected

I can't use Skype - when someone calls me and I pick the line - docking station drops the connection, screens are black, headset stops responding as well.

I will be appreciated for any suggestions on how to resolve the issues

pirana6
06-11-2021, 04:23 PM
Have you updated the firmware of the dock?
You'll need to do it with a windows laptop: https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=t8y8t&oscode=wt64a&productcode=dell-universal-dock-d6000