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View Full Version : Monitor turns off while in an MS Teams meeting


benbelly
08-03-2021, 03:46 PM
When using Displaylink from my Intel MacBook Pro - laptop opened, displays mirrored, everything is fine until I join a Microsoft Teams meeting. Then the monitor shuts off periodically for a second or two and then comes back on.

Anyone else?

AlbanRampon
08-13-2021, 09:35 AM
Hello,

It would be useful to contact tech support with your log files so this can looked into.
Here is how to create a support ticket with the info that will help them investigate:
https://support.displaylink.com/knowledgebase/articles/755301

Regards,
Alban