Display Link Manager closes after User switching

[OlDirty]

I have a Targus DOCK190EUZ connected to my MBP M1. There are two screens connected to the dock.
I use the MacBook with a private and a work account and I often switch between them.
Whenever I change to the other account and back again, the DisplayLink Manager is closed. I need to manually start it again in order to "activate" the two external displays.
How can I fix that?

[AverageBen]

Hi there, did you ever get to the bottom of this issue or find any workarounds?

Having the same troubles here, M1 MacBook Air, Dell D6000 dock, with 2 displays attached through DisplayPort plugs on the back of the dock.

Seems to be very little about this particular problem out there...

Cheers

[OlDirty]

The only solution I found is to close the App before switching accounts.
Definitely not the best usability.

[stef2dotoh]

I just discovered this today. Like AverageBen, I have an M1 MacBook Air and Dell D6000 dock with 2 displays. I work in clamshell mode, so when I switch, I have to open my MBA and turn DL back on. Very annoying.

Turning off DL prior to switching isn't helpful because if you turn it off, then you don't have the extended desktop. That's fine, though, if you're not working in clamshell I guess.

I hope there's a fix for this soon.

[yarko_w]

Hi I'm having this issue too and wondering if there is a known fix for this yet or are we still waiting?

Using a M1 MacBook Air with Dual Monitors on pluggable dock

[chrisj]

Still facing this issue, hope this is fixed soon :(

[dcolt]

+1

I do some user switching during the day on Mac OS (Business / Private Profile). It would be nice if displaylink would recognize the circumstances and auto initialize itselfs afterwards.

[alst]

I use Eventscripts to solve this.

https://www.mousedown.net/software/Downloads.html

and this script on fast user switch.


-- To receive the eventArgs parameter
-- we wrap the script in an on run handler

-- eventArgs is a variable which will be populated when the script is executed
-- by EventScripts. If you run the script outside of EventScripts (eg in an editor)
-- you'll get an error since "trigger" has not been set in "eventArgs".


on run eventArgs

-- every eventArgs record has a trigger property
-- that describes the action that caused the script to be executed

set thisTrigger to (trigger of eventArgs)

if thisTrigger is "Fast user switched in" then

-- do whatever you want to happen when
-- the screen is unlocked here

-- YOUR SCRIPT HERE
tell application "/Applications/DisplayLink Manager.app"
activate
end tell

[j13k]

You can vote for a related open feature request here:

https://support.displaylink.com/forums/287786-displaylink-feature-suggestions/suggestions/44497926-macos-multi-user-support

[NancyV]

I have a Targus DOCK190EUZ connected to my MBP M1. There are two screens connected to the dock.
I use the MacBook with a private and a work account and I often switch between them.
Whenever I change to the other account and back again, the DisplayLink Manager is closed. I need to manually start it again in order to "activate" the two external displays.
How can I fix that?

Was a solution ever found to this issue? I'm having the same experience on an iMAC ... switching users causes the extended display to not be recognized which I think is due to the driver not loading.

Is there a way to install the DisplayLink software for 'all users'?

The failure to load happens when switching user accounts and is not specific to which account was logged into on a restart. I with account several times a day for different work projects and restating each time is inconvenient at best, it significantly interferes with work efficiency.

Thanks for any and all suggestions/help!

Cheers

[sechste_blende_0b]

I installed the login screen extension but also had to disable FileVault. It doesn't work all the time, but it's better now. I guess with FileVault on, the extension couldn't work properly. Unfortunately, the documentation on this tool is very thin...

[spacerthi]

Sorry to bring up an old thread but has there been a fix to this at all?

I have set up the eventscripts as per a previous poster - but it only runs sometimes and isn't reliable.

I have 2 users on my M2 MBA that we switch between whilst the laptop is in clambshell mode and we have to open display link manually when users are switched