DisplayLink software not recognize UD22 by Dell

[geraldofigueiredo]

Hello guys, i just bought a UD22 to use in a MacAir M1.

My problem is, the DisplayLink software did not recognize my UD22.

The dock station it's working, all the port's are 100% functionable but when i try to use two displays they are not detected.

Can any one tell me what did I wrong?

Thank you.

[KatarzynaCzaja]

How many monitors are connected to this docking station and how are they connected?

Also, please follow the steps in the following article: How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink) to gather logfiles.

You can respond to this message and then attach the files or send an email for speedy response directly to our support team: technical-enquiries@synaptics.com