Dual 2560 x 1440p no longer supported with Ventura

[macuser_2233]

Disregard, user error I reset my dock and things are working correctly.


Hello,

I recently updated to MacOS Ventura 13.0.1 and DisplayLink Manager Graphics Connectivity (1.8) and I can no longer find the option to use "Scaled Resolution setting" recommended from here https://support.displaylink.com/knowledgebase/articles/901956-the-resolution-of-my-monitor-is-not-available.

The I can achieve 2560 x 1440p with one extended monitor but only 2048 x 1152 with the second.

[DanielSznicer]

Disregard, user error I reset my dock and things are working correctly.


Hello,

I recently updated to MacOS Ventura 13.0.1 and DisplayLink Manager Graphics Connectivity (1.8) and I can no longer find the option to use "Scaled Resolution setting" recommended from here https://support.displaylink.com/knowledgebase/articles/901956-the-resolution-of-my-monitor-is-not-available.

The I can achieve 2560 x 1440p with one extended monitor but only 2048 x 1152 with the second.
Hello,
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com